Shipping & Returns
Shipping and Transit Times
Our goal is to process your order quickly and ensure its safe delivery. We offer free UPS Ground Shipping for all domestic orders with a subtotal of $500 or more. All orders ship from our warehouse on Monday through Friday. We do not ship on weekends and or holidays. Orders are shipped within 2 business days of being received and processed through designated financial channel or bank. Please note that we cannot ship to P.O. boxes. Packages can not be re-routed. Your package will be shipped back to us after three delivery attempts. For some areas of New York City and Los Angeles your package will be shipped to secure distribution center for a local distribution. For purchases made through Affirm, Paypal or Paypal e-checks additional clearance time might be required. Some of the transactions require additional fraud verification. Only after such verification is complete we will send the package.
We do not re-route packages. Signature is required. We recommend to ship to an address where you can physically accept package during the day.
Cancelling An Order During Shipping
If your item is in transit and you would like to cancel it for a refund. You must wait until we receive the package back from the carrier for a refund. You will also be refunded $15 less of the original amount on the order for shipping fees.